Delivery & returns

Delivery & returns:

  • Free.
  • UK only (right now).
  • Royal Mail first class or Evri standard delivery- you should receive your order approximately 2-4 days after purchase.
  • Email us to arrange a returns label at: hello@minus-eyes.com 
  • Please re-use the postal tube or packaging that your order came in, and ensure the package is secure before posting.  

Refunds:

  • 30 day refund period.
  • Please be sure to send back the glasses, case and cloth.
  • Frames must be returned ‘as new’ and not have been altered in any way by you or a third party. This includes having different lenses fitted, or altering the fit of the frames.
  • Refunds will be sent back to your bank as soon as possible after we receive the returned goods, but it may take a maximum of 14 days.  

Support

Get in touch with us at hello@minus-eyes.com for any delivery or returns queries. Or if you have a question about your order.